Privacy Policy
Last Updated: November 2, 2026
Introduction
Lavender-fern ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lavender-fern.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or service request forms
- Subscribe to our communications
- Request information about our services
This information may include:
- Name and contact information (email address)
- Company name and professional details
- Project requirements and technical specifications
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device identifiers
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process service requests and deliver our services
- Send you technical updates and service-related communications
- Improve our website and service offerings
- Analyze usage patterns and optimize user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, or email delivery.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to or restrict certain processing activities
- The right to data portability
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.
Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Lavender-fern
142 Wellington Street West, Suite 300
Toronto, ON M5J 1H8
Canada
Email: [email protected]